A care and support plan is the key document for your care. Our registered manager or qualified assessor will work together with you, or anyone acting on your behalf, to indentify your needs and wishes in relation to the delivery of your personalised care plan.
We pride ourselves in ensuring that we create a service that is 'person-centred'; being person-centred or using person-centred approaches means that everything we do is based around what is important to a person from their own perspective.
After consultation with yourself, we then decide how our staff can properly and safely meet your needs. All the information that is obtained as a result of our initial home visit will be recorded and will form your 'person-centred' care and support plan.
We recognise the value in involving family members, friends and carers in the creation of your care and support plan and encourage involvement from those people closest to you to participate in the care and support planning process.
Your care and support plan is continuously reviewed and remains a 'live document'. This enables us to ensure that the care in which you recieve stays flexible, transparent and most importantly keeps you in control.
With our experience in delivering quality care to people within their own homes, we know that even a brief visit to carry out your personal needs is not something that should be rushed if we are commited to providing a safe, high standard of care. It is for this reason that Angel Care Support Ltd offers a minimum visit time of one hour. We strongly believe there should be no pressure on either party when delivering care tasks surrounding your daily living.
During our visits, care staff can offer support in line with your care plan, but also by providing company and conversation. We feel extremely passionate about building strong, trusting relationships between our service users and their chosen support workers. We believe this can only be achieved by investing time and understanding rather than delivering short bursts of care without that personal touch.
Angel Care Support Ltd
25-26 Kingswood House
If you have any queries or wish to make an appointment, please contact us:
Call us on: 0117 9676655
Write to us at the above address
Or use our contact form.